Reference

Terms That Govern Your bd8888 Account

These terms set out what you agree to when you access bd8888 — covering account registration, wallet transactions via bKash, Nagad, and Rocket, and your eligibility to use the service. Access depends on your local law and the eligible regions we support.

Account EligibilityPayment TermsWallet RulesService AccessJurisdiction Conditions
bd8888 Terms That Govern Your bd8888 Account
HOW WE OPERATE

How bd8888 Handles Your Account Data

We collect only what is needed to run your account — your registration details, transaction records from bKash, Nagad, or Rocket, and session data for security purposes. We do not sell your data to third parties. You can request a copy of your account data or ask us to close your account by contacting support through the channels listed above.

Data Retention

We keep transaction and account records for as long as required by applicable financial and legal obligations. Once that period ends, data is deleted or anonymised in line with our internal retention schedule.

Account Security

Your account is protected by password authentication and OTP verification tied to your registered mobile number. Never share your login credentials or OTP with anyone, including anyone claiming to be bd8888 staff.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preferences. You can manage cookie settings through your browser, though some features may not work without them.

Data Requests

To request access to, correction of, or deletion of your personal data, contact our support team via live chat or email. We aim to respond to data requests within a reasonable timeframe.

CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat widget from any page on bd8888 to ask about account terms, wallet conditions, or eligibility questions. Responses are handled by our support team.
Email Support Send detailed queries about these terms — including account suspension, payment disputes, or withdrawal verification — to our support address listed in your account dashboard.
Account Help Centre Your account dashboard includes a help section where you can submit a formal request about terms-related matters, including wallet verification and account access issues.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most often from people in Bangladesh using bKash, Nagad, and Rocket to manage their accounts.

You must be of legal age in your jurisdiction and in a region where accessing this service is permitted under local law. We do not verify local legality for you — eligibility is your responsibility.

No. Each person may hold only one account. If we detect duplicate accounts linked to the same identity or payment wallet, both accounts may be suspended pending review.

Contact support via live chat with your transaction reference number. We will check the payment rail record against your account wallet and resolve confirmed receipts promptly.

We confirm that the withdrawal wallet — bKash, Nagad, or Rocket — matches the one registered on your account. This step protects your funds and prevents unauthorised withdrawals.

Submit a data access request through live chat or email support. Include your registered mobile number and account details so we can locate and prepare your records accurately.

Stop using the service and contact support to close your account. Continued use after a terms update is posted on this page constitutes your acceptance of the revised conditions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.